Cold Weather Alert From Highland Village
Protect Your Pipes
We mean your water pipes, of course. Here are a few tips to help prevent frozen water pipes:
- Be sure to disconnect all outside water hoses. This will prevent an overnight freeze from bursting either the faucet or the pipe it is connected to.
- Insulate pipes or faucets in unheated areas with pipe wrapping materials that are available at any hardware store.
- Locate your shut-off valve. Most homes have accessible valves, while others only have shut-off valves in the meter boxes. Keep the Utility Services number handy, so that you may contact us in the event of an emergency at 972-317-2989 or after hours use the HVPD nonemergency 972-317-6551.
- Any plumbing inside your home that is facing an outside wall should be considered during winter months. To help prevent these pipes from freezing, open the cabinets to expose the pipes to the warmth inside and turn them on to a drip.
If your pipes do freeze, contact Utility Services and they will shut off your water. As pipes begin to thaw, City crews will work with you in turning the water back on to help minimize property damage. Water line freeze protection and prevention is the key to mitigating the problem of frozen pipes and potential property damage.
