Important Office Updates and Community Reminders

The on-site office will be closed from May 26, 2021 to June 1, 2021. All Spectrum Association Management Offices will be closed on May 31, 2021 in observance of the Memorial Day Holiday.

If you have an urgent need that requires an immediate response, please contact the community manager via text or phone at 972-236-6214. All other matters will be responded to on June 2, 2021. As a reminder the on-site office will resume normal business hours on June 2, 2021 and will be open Monday through Friday from 9:00 am to 5:00 pm. In the event of an office closure, information will be posted on the community website at www.castlewoodhoa.com.

As a reminder, the BOD approved a timeline for residents to address the removal of dead landscaping in the April BOD Meeting. Residents have until the end of May to address any landscaping that did not survive the storms. During the month of June, courtesy notices will be issued to residents who have not yet addressed dead landscaping. If you receive a notice and would like to appeal, please be prepared to attend a BOD meeting to appeal the violation. If you have extenuating circumstances, and are in need of an extension, please submit your request in writing to the community manager at jhansen@spetrumam.com. The community manager can approve one 15-day extension, any extension beyond this, will need to be reviewed and approved by the BOD. If dead landscaping is not addressed by July, residents will begin to receive daily fines of $10.

 

On a lighter note, I look forward to serving you in person again! The amenities are open and ready for you to enjoy. I am grateful to once again see you in the neighborhood. Please reach out if you have any questions or concerns. If you are new to the community, welcome, we are so glad you are here. Traditional community events will resume in July, with the annual Fourth of July community parade. Watch your mailbox for the next issue of the Castlewood Connection for details. Thank you for making Castlewood such a great community, I am delighted to have had the privilege to have worked with you for the last 3 years and look forward to many more!

 

Kind Regards,

Jennifer Hansen

Community Manager