The community manager will be on vacation from Tuesday, March 9, 2021 through Monday, March 15, 2021. All emails and phone calls will be returned on Monday, March 15, 2021. If there is an urgent matter, please call or text the community manager at 972-236-6214. She will respond as soon...

As a friendly reminder, trash service was suspended last week due to the severe weather. Trash in Castlewood will be collected this Friday, February 26, 2021. Please do not leave trash cans/trash bags sitting at the curb all week. Trash can be placed out Thursday evening. 

The sun came out today, temperatures warmed above freezing, and the electric emergency has ended – there is light at the end of this frozen tunnel! Here are a few things you need to know:   Winter Averaging for Sewer Rates – With all the extra water being used either to...

Water and Sewer Charges With all the extra water being used either to drip faucets or if you experienced a water leak, you may be wondering how this will affect your sewer charges. We have a plan in place for just this type of situation. Highland Village uses a winter...

Warmer weather is on the horizon, but until then here are a few things you need to know:   NO Boil Water Notice – You may have heard of other cities in the area issuing a boil water notice. There is NO boil water notice in effect in Highland Village. The City’s...

Trash/Recycling to Resume Next Week Curbside trash, recycling and bulk collection will resume service next week, starting Monday, February 22nd on the resident’s scheduled pickup day. Residents may set up to three (3) extra bags of trash that will not fit into your full trash cart next to the cart (not...

Highland Village is NOT Under a Boil Water Notice Highland Village has not issued a boil water notice. The City’s potable water system is functioning and operating in a normal capacity. Posted Feb. 18, 2021

Please click here for important information and updates from Mayor Wilcox.   

CoServ continues to comply with ERCOT requirements and is advising all Members to prepare for potential outages over the next several days. If you experience an outage, it is likely when your power is restored it may only be for a short time. Use the power wisely and charge up...

City Public Works crews are working 24/7 to respond to the upcoming winter storm, water shut off requests, and any other street and utility issues that arise from this winter storm. These crews are the first responders clearing the way for public safety to do their jobs in the City....